Return Policy.

Store Purchase : Return within 2 days from the date of receiving of the product(s).

Online Purchase : Return within 2 days of receiving the product(s) ordered from the Khosman Holdings online store (www.khosman.com).

Example: If you received the product(s) on 1st July, please return the product(s) by shipping it to our warehouse by 3rd July.

● Product(s) can be returned for exchange or refund, provided the product(s) is returned in new and original condition with original product packaging, price tags and labels.

● If the product(s) has been discounted either by promotion or coupon codes, the amount refunded will be based on the net amount i.e. paid price for the product(s) less the coupon amount as indicated on the receipt. Delivery charges paid in the original order are non-refundable. The coupon code may be replaced at our sole discretion if the product(s) to be refunded is damaged, defective or faulty.

● Product(s) sold at marked down prices due to defect(s) cannot be returned.

● Innerwear cannot be exchanged or returned due to our strict hygiene policy.

● Only product(s) purchased in Malaysia can be exchanged or returned.

● Khosman Holdings Sdn Bhd reserves the right to reject requests for returns and/or refunds where (i) such requests are deemed habitual in our sole and absolute discretion; and/or (ii) there is suspicion of purchase for the purposes of resale.

● Khosman Holdings Sdn Bhd reserves the right for final decision.

● Khosman Holdings Sdn Bhd reserves the right to amend this policy at any time without prior notice.



Revised Issuance Return Policy : 25th March 2022